Terms of Service

OVERVIEW
This website is operated by Legacy Industrial Supplies. Throughout the site, the terms “we”, “us” and “our” refer to Legacy Industrial Supplies. Legacy Industrial Supplies offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Legacy Industrial Supplies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Legacy Industrial Supplies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sales@legacyproducts.co.za.

 

TERMS & CONDITIONS

 

DISCLAIMER

Before using any Legacy Industrial products available on this website, please ensure you read and understand their applications (i.e. to industry or conditions), technology (i.e. safety features), and any usage or instructional directions. Improper use can result in injuries.

Legacy Industrial is not responsible for any injury, whether sustained through correct or incorrect use, which may occur through the use of any products available on this website.

PRICES

Please note that the Legacy online store offers preferential retail pricing that is not available at our retail store. We can unfortunately NOT offer an online price for any product in store.

If any product reflects an incorrect price or incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for that product. In the event of an order being refused or cancelled which has been paid for, we will issue a credit for the full amount.

TERMS OF SALE

  1. All orders are subject to availability and confirmation of the order price.
  2. The final purchase will not be completed until your payment has been cleared in our account and approved by us.
  3. Once your order is placed, all details are considered final. Please ensure you check your order and delivery address as these can’t be changed after the order is approved and dispatched.
  4. If the delivery address details you have provided are incorrect and you need your order redirected, you will be subject to additional charges with a revised amount.

STOCK

Occasionally an item of stock that you purchase may not be available. In this instance, you will be given a full refund on that item.

DELIVERY 

  1. Orders are released for dispatch only upon receipt of a cleared payment in full, unless otherwise arranged (i.e. where credit terms exist).
  2. Prices are all in South African Rands and include VAT.
  3. For international orders, you will be responsible for organising and booking your own transport and cross-border clearance. Your transporter will have to collect from our Legacy Industrial warehouse in Pretoria. Our physical address is 528 Pretoria Road,Shop No1 Penny Farthing Centre,Silverton,Pretoria 0184.
  4. If one or more items on your order is backordered, the whole order will be dispatched when all those items are in stock. If you would like the order shipped in separate batches (based on availability) then you will incur the separate courier charges per batch.

Privacy Policy

 

PRIVACY POLICY – LEGASY PRODUCTS (PTY) LTD

The coming into effect of the Protection of Personal Information Act No. 4 of 2013 (referred to as “POPIA”) on 1 July 2020, known as POPIA, sets conditions for how information can be processed. POPIA aims to ensure that Personal Information is processed in line with internationally accepted data protection principles. One’s privacy is also governed by the PAIA (Promotion of Access to Information Act). This Privacy Policy is in terms of both POPIA and PAIA.

POPIA is intended to protect both natural and juristic persons (Data Subjects) from harm by protecting their personal information. POPIA ensures that all websites, companies, and organisations (Responsible Parties) that hold, and process personal information do so carefully and with respect for the rights and interests of the data subjects.  

This Privacy Policy of Legasy Products (Pty) Ltd regulates how we collect and use the information that we have about all our customers, suppliers and employees and your rights in this regard. Your right to privacy is important to us and therefore, we set out to treat your personal information as private and confidential. We are committed to taking steps to protect your privacy when you use our website, services and/or materials provided by us, and we apply business practices that comply with the POPIA. In this Privacy Policy, we explain how we will use and protect your Personal Information in terms of Applicable Law.

Please read this Privacy Policy carefully as it applies as soon as you make use of our website, purchase our goods and/or employ our services as this creates a legally binding agreement between us. Without your personal information, we may not be able to provide you, or continue to provide you, the products and/or services that you need.

Your use of our website and/or services is regulated by this Privacy Policy and any other terms available on our website or agreements that you enter with us.

We may, without advance notice, modify the terms of this Privacy Policy. Your continued use of our website and/or services, indicates your acceptance of this Privacy Policy at the time of such use by accepting the Cookie policy discussed later in this policy.

The current version of this Privacy Policy that applies each time you visit or use our website or services will regulate our relationship.

E-MAIL DISCLAIMER

All Legasy Products (Pty) Ltd e-mails, as well as any files transmitted with it, is confidential and may well contain information which is legally privileged/and or may house personal details relating to the sender and/or other third parties. It is intended solely for the use of the individual or the entity to whom the e-mail is addressed, who has given the sender permission as required under the POPIA to make use of their personal and confidential details.

Any use of the personal or confidential information housed in e-mails and/or any disclosure, copying, distribution, dissemination, or publication of the information contained in any e-mail is strictly prohibited, unless you have been permitted thereto by the sender, and might be a breach of confidence and/or POPIA.

If you are not the intended recipient of any e-mail, please return the e-mail immediately to the sender and then delete this message from your system. Following the above please note that the sender and in particular Legasy Products (Pty) Ltd is not liable for the improper use or transmission of this information nor for any delay in its receipt, or for any breach of the confidentiality and/or any breach of the provisions of POPIA and Legasy Products (Pty) Ltd and the sender’s rights are herewith strictly reserved.

PERSONAL INFORMATION

Where we refer to “Personal Information” we mean personal information as defined in POPIA, being information that may be used to directly or indirectly identify you, whether as a natural or juristic person. Personal Information includes, for example, your name, surname, email address, identity number, contact details, photograph, banking details and location and for juristic person it will include company registration number, symbol, e-mail address, physical address, telephone numbers, location information, online identifier or other particular assignment to the juristic person.

LINKS TO THIRD PARTY WEBSITES

We may provide links to third-party websites including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms for the convenience of our users. Legasy Products (Pty) Ltd does not control these third-party websites and cannot represent that their policies and practices will be consistent with this Privacy Policy. If you use or rely on any links on our website, you do so at your own risk. We encourage you to review the privacy policies of any third-party website before submitting any of your personal information.

COLLECTING YOUR PERSONAL INFORMATION

We collect Personal Information about you from the following sources:

    • directly from you when you provide it to us, such as when you sign up to use our Services or our website, contact us or during our relationship with you.
    • from public sources where you have made your Personal Information public, such as on social media or company websites.
    • from your use of the services; and
    • from your use of our website or use of any features or resources available on or through our website.

TYPES OF INFORMATION WE COLLECT

Disidentified Information

Disidentified information is data about usage and service operation that is not directly associated with a specific data subjects’ identity. Legasy Products (Pty) Ltd may collect and analyse non-personally identifiable or disidentified information to evaluate how people use our website.  

Aggregate Information

Legasy Products (Pty) Ltd may gather aggregate information, being information that your computer automatically provides to us and that cannot be tied back to you as a specific data subject. Examples include referral data (our websites you visited just before and just after our website), the pages viewed, time spent on our website, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our websites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration. Legasy Products (Pty) Ltd uses Google Analytics available to all domains and no personal information is logged by using this service to keep track of movement on our website.

COOKIES

Cookies are small files about browsing activity that are stored on a device’s web browser by the websites that are visited and are generally used to improve user experience. When you use our website, we automatically receive and record information on our server logs from your browser, such as your location, IP address, general internet usage and Google Analytics information. This is statistical data about browsing actions and patterns.

Cookies enable us to improve our Website and Services, estimate our audience size and usage patterns, store information about your preferences, save your password so that you don’t need to re-enter it each time you use our website, and recognise when you return to our website. The pop-up cookie notice will notify visitors about this feature when they land on our website, and they will be able to reject or approve the use of cookies for their visit.

We do not link non-personal information from cookies to Personal Information without your permission. Please note that third parties may also use cookies, but we do not have access to, or control over them, and therefore cannot take responsibility for them.

PERSONAL INFORMATION

We use Personal Information to better understand your needs and interests and to provide you with our service. We may collect the following categories of Personal Information through our relationship with you:

    • General personal details: your name and surname or similar information of a legal entity.
    • Contact details: your address, contact number, and email address.
    • User information: Personal Information included in correspondence, transaction documents, use of the services or other materials that we process in the course of providing our website and services.
    • Consent records: records of any consents you have given us in respect of using your Personal Information and any related information, such as the specific details of the consent. We will also record any withdrawals or refusals of consent.

HOW WE USE YOUR INFORMATION

We only process adequate and relevant Personal Information for the following purposes and legal bases:

    • to perform in terms of our agreement with you (provide you with the services and access to our website, including registering an account with the intention to make a purchase, completing a purchase online with without registering an account, or completing and submitting an enquiry or contact form).
    • operate and manage your account or your relationship with us, including facilitating customer credit applications.
    • monitor and analyse our business to ensure that it is operating properly, for financial management and for business-development purposes contact you by email, push notifications or other means to inform you about our services, including for marketing purposes, unless you have opted-out of such communications (direct marketing).
    • form a view of customer base and to identify, develop or improve our website and services that may interest you.
    • carry out market research and surveys, business and statistical analysis and necessary audits.
    • fraud prevention.
    • perform other administrative and operational tasks like testing our processes and systems; monitoring our website’s usability, performance, and effectiveness; improving the experience, usability and content of our website and ensuring that our security measures are appropriate and adequate; and
    • comply with our regulatory, legal or other obligations.
    • Our Work at Heights division collects information in terms of SETA required information to enable us to render our services as an accredited training provider.

INFORMATION SHARING

Legasy Products (Pty) Ltd does not sell, rent, or lease any Personal Information of individuals or companies, including email addresses, to anyone for marketing or other purposes, and we take commercially reasonable steps to maintain the security of the Personal Information that we hold.

We will implement reasonable measures to keep your Personal Information confidential and only share it with others in terms of this Privacy Policy, or if you consent to it, or if the law requires from us to share it. We may disclose your Personal Information to:

    • our business partners or third-party service providers   and processors in order to provide you with access to our website and/or services, such as data storage service providers, couriers, etc. in accordance with written agreements with these third parties. accountants, auditors, lawyers, and other external professional advisors in terms of written agreements with them under a signed non-disclosure and confidentiality agreement protecting your personal information. 
    • We may disclose your personal information when legally required by government and/or a court of law.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Due to the nature of the Services and our business practices, we may need to transfer Personal Information to and from different countries for our business purposes and to provide the services.

Our Work at Heights division shares information for international courses that requires us to upload learners on to the database of Fall Protection Group for certification purposes. The information submitted is the data subject’s ID number, name, surname, contact number and company.

As allowed by POPIA, we may transfer Personal Information to recipients in other countries, but we will only transfer Personal Information to third parties in countries with adequate data protection laws or do so in terms of a written agreement with the recipient which imposes data protection requirements on that party as required by POPIA.

Please note that when you transfer any Personal Information directly to a third party in another country (i.e., we do not send your Personal Information to the third party), Legasy Products (Pty) Ltd is not responsible for that transfer of Personal Information (and such transfer is not based on, or protected by, this Privacy Policy). Any Personal Information that we receive from a third-party country will nevertheless be processed in terms of this Privacy Policy.

LEGAL RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION

You have certain rights in relation to your Personal Information. As available and except as limited under POPIA or other applicable laws, you have the following rights in respect of your Personal Information:

    • right of access: the right to be informed of and request access to the Personal Information that we process about you.  
    • right to rectification and erasure: you may request that your Personal Information be amended or updated where it is inaccurate or incomplete or that we delete your Personal Information, subject to applicable limitations and exceptions.
    • right to restrict processing: you may request that we temporarily or permanently stop processing your Personal Information.
    • right to object: you may object to us processing your Personal Information, and to your Personal Information being processed for direct marketing purposes.
    • right not to be subject to automated decision-making: where a decision that has a legal or other significant effect is based solely on automated decision making, including profiling, you may request that your Personal Information not be processed in that manner. 

Where you have provided consent for us to process your Personal Information, you may also withdraw your consent where our processing is based on your consent. However, we may continue to process your Personal Information if another legal justification exists for the processing.

ACCESS TO AND ACCURACY OF AND OBJECTION TO PROCESSING PERSONAL INFORMATION

    • Access: you have the right to request that we provide you with the list of Personal Information that we hold about you. You must contact us directly via telephone or by sending an email to sales@legacyproducts.co.za.
    • Quality: we want to ensure that your Personal Information is accurate and up to date. You may ask us to correct or remove any Personal Information that you think is inaccurate, by contacting us directly via telephone or by sending an email to sales@legacyproducts.co.za.. We will request supporting documents to validate certain personal information provided. This will be communicated accordingly when required.
    • Objection: you may, on reasonable grounds, object to us using your Personal Information for certain purposes. If you object, we will stop using your Personal Information, except if POPIA allows its continued use. To exercise this right or to discuss it with us, please send an e-mail to sales@legacyproducts.co.za..

These requests may be subject to an access to information request in terms of POPIA or other applicable laws and we may require you to verify your identity, identify the rights you are wishing to exercise, and a fee will be charged for substantial and/or excessive requests.

DESTRUCTION OF PERSONAL INFORMATION

Once information has been used for the intended purpose, is over the legal retention limit and legally not required, it will be destroyed in the following methods:

    • Hard Copies of Personal Information are shredded on site whilst Special Information is incinerated by a certified third party.
    • Soft Copies of any information will be scrubbed from our databases by our IT department and third-party service providers upon request thereof.

SECURITY

We have implemented appropriate technical and organisational security measures designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, disclosure, access and other unlawful or unauthorised forms of processing. These measures are in accordance with the requirements of POPIA.

The internet is an open and often vulnerable system and the transfer of information via the internet is not completely secure. Although we implement all reasonable measures to protect Personal Information, we cannot guarantee the security of your Personal Information transferred to us using the internet. Therefore, you acknowledge and agree that any transfer of Personal Information via the internet is at your own risk, and you are responsible for ensuring that any Personal Information is sent securely. Legasy Products assumes no liability for the interception, alteration, or misuse of the information you provide via the internet.

We will report any security breach to the applicable regulatory authority in terms of POPIA and to the data subjects whose Personal Information is involved in the breach. If you want to report any concerns about our privacy practices or if you suspect any breach regarding your Personal Information, kindly notify us by sending an email to sales@legacyproducts.co.za..

DIRECT MARKETING AND OPTING OUT

We may process your Personal Information to contact you to provide you with information about our services that may be of interest to you. Where we provide services to, we may send information to you regarding our services and other information, using the contact details that you have provided to us. We will only send you direct marketing communications where you have consented to us sending you direct marketing or otherwise in compliance with POPIA, for example if you are our customer.

If you prefer not to receive any or all these communications, you may opt out from marketing activities by following the directions provided within the electronic newsletters and announcements or by contacting us. After you unsubscribe from marketing activities, we will not send you any direct marketing communications, but we will continue to contact, when necessary, in connection with providing you with requested services or in connection with any agreements between us.

RETENTION OF PERSONAL INFORMATION

We take every reasonable step to ensure that your Personal Information is only processed for the minimum period necessary for the purposes set out in this Privacy Policy.

We retain Personal Information in accordance with the required retention periods in POPIA or other applicable laws or for our legitimate business purposes. We will only retain your Personal Information for the purposes explicitly set out in this Privacy Policy. We may keep Personal Information indefinitely in a de-identified format for statistical purposes, which may include statistics of how a person uses our website and services, without linking their identity to the statistical data.

This Privacy Policy also applies when we retain your Personal Information and we may retain your Personal Information for the duration of any period necessary to establish, exercise or defend any legal rights.

LODGING A COMPLAINT

If you want to raise any objection or have any queries about our privacy practices, you can contact us at sales@legacyproducts.co.za..

You also have the right to formally lodge a complaint with the Information Regulator:

 

SHOULD YOU NOT AGREE TO THE TERMS AND CONDITIONS AS SET OUT IN THIS PRIVACY POLICY FOR GATHERING, PROCESSING, STORING AND DESTROYING OF PERSONAL INFORMATION, YOU MUST NOTIFY LEGASY PRODUCTS INFORMATION OFFICER IMMEDIATELY THEREOF. FAILING WHICH IT WILL BE DEEMED THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS SET OUT ABOVE.